Privacy Policy

The 3D SPACE
Effective date: 21 June 2026

Overview

The 3D SPACE (“we”, “our”, “us”) is a boutique 3D visualisation studio based in Melbourne, Australia.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or engage our services.

Information we collect

We only collect information that is reasonably necessary to deliver our services and operate our studio.

Information you provide directly:

  • Name and contact details (email, phone if provided)

  • Business name (if applicable)

  • Project briefs, correspondence, reference materials, and design files

Information collected automatically:

  • Website usage data (pages visited, browser type, time on site)

  • Cookies and analytics data (depending on browser settings)

How we collect information

We collect personal information when you:

  • Submit an enquiry via our website

  • Contact us directly

  • Engage The 3D SPACE for services

  • Browse our website

How we use your information

We use personal information to:

  • Respond to enquiries and communicate with you

  • Deliver 3D visualisation and design documentation services

  • Manage projects, invoicing, and business operations

  • Maintain internal records

  • Improve our website and service offering

We do not sell, rent, or trade your personal information.

AI-assisted processes

We may use AI tools as part of our internal creative workflow.

All AI-assisted outputs are:

  • Used as supporting tools only

  • Reviewed and refined by a human

  • Not relied upon without professional judgement and oversight

We take care to handle all project information responsibly and avoid unnecessary disclosure of personal data.

Disclosure of information

We may share personal information only where necessary with:

  • Trusted service providers (e.g. hosting, email, accounting platforms)

  • Contractors or collaborators involved in your project

  • Legal or regulatory authorities, where required by law

All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

Data storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

This includes secure storage systems and restricted access controls.

While we take care to protect your information, no method of electronic storage or transmission is completely secure.

Cookies and analytics

Our website may use cookies and analytics tools to understand how visitors use our site and to improve performance.

You can disable cookies at any time through your browser settings.

Access and correction

You may request access to, or correction of, the personal information we hold about you at any time.

To do so, please contact us using the details below.

Retention of information

We retain personal information only for as long as necessary to:

  • Provide services

  • Meet legal and accounting obligations

  • Maintain business records

When no longer required, information is securely deleted or anonymised.

Third-party links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

Changes to this policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with an updated effective date.

Contact us

The 3D SPACE
Email: the3dspace@outlook.com.au
Location: Gordon, Victoria, Australia